Interaction Design & User Research
Hardware Order System at Extron Electronics
- Clearly define project goals
- Build a team and collaborate for the first time via daily stand ups
- Communicate UX principles for first time to the team.
Since very little was known about the customer or the ordering process I began to better understand them by interviewing internal stakeholders with strong customer relationships. Using the data from those interviews, I conducted an affinity diagramming session with my team to synthesize the data. This was the first time our department had collaborated on a project. Once the workflow was confirmed, wireframes were developed and iterated several times. The final steps included hi-fidelity comps by the visual designer.
Interview notes for affinity mapping session
Initial sketches and wireframes
Low-fidelity mockups (balsamiq)
Clickable prototype (balsamiq)